Hyatt Place Chapel Hill Hotel, Chapel Hill ➤ Reviews, Rooms & Prices 2025

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About the Hotel

3690 South Columbia Street, Chapel Hill, North Carolina, United States of America

Hyatt Place Chapel Hill offers an upscale stay in a thriving town known for its proximity to the University of North Carolina. This 3-star Chapel Hill hotel features environmental sustainability practices and a complimentary buffet breakfast.

Rooms & Amenities

Rooms at Hyatt Place Chapel Hill are equipped with air conditioning, flat-screen TVs, and kitchenettes for added convenience. Guests can expect ironing facilities and free Wi-Fi throughout the property.

Dining & Leisure

The onsite restaurant offers light fare, and guests can enjoy meals in a relaxed setting. A 24-hour gym is available for fitness enthusiasts.

Business & Local Attractions

For business travelers, the hotel provides essential services to ensure a productive stay. Nearby attractions include the Dean Smith Center, Morehead Planetarium, and UNC Health Care.

Transportation & Accessibility

Hyatt Place Chapel Hill is accessible via the US 15-501 South at Bennett Road bus stop, just a 7-minute walk away. The hotel is located 21.5 miles from Raleigh-Durham International Airport, offering convenient transportation options.

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Getting around

A list of all available modes of transport

City Center

Chapel Hill 2.1 mi

Airports

Raleigh-Durham International (RDU) 19.5 mi

Danville Regional (DAN) 59.6 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Cozy and Inviting

“The room was impeccably clean and the bedding was incredibly comfortable, making for a restful sleep.” view full review

Relaxing Spa Retreat

“The spa treatment I received was divine, allowing me to unwind completely with soothing aromas and skilled therapists.” view full review

Refreshing Pool

“The pool had a perfect temperature, making it an ideal spot to relax and enjoy a swim.” view full review

Luxurious Shower

“The shower pressure was excellent, providing a refreshing experience every morning.” view full review

General

Non-smoking property
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
Air conditioning in public areas
Baggage storage
Coffee shop
Smoke detectors

Sports & Fitness

Fitness center
Tennis court

Guest Parking

Kitchenette

Services

Laundry
Dry cleaning
Wake up service
Newspaper service

Dining

Paid breakfast
Restaurant buffet
Bar/ Lounge area

Business

24-hour business center

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool

Room features

Air conditioning
Terrace
Ironing facilities

Bathroom

Bath/ Shower
Hair dryer

Self-catering

Kitchenette

Media

Television

Location

3690 South Columbia Street, Chapel Hill, North Carolina, United States of America

Map view

3690 South Columbia Street, Chapel Hill, North Carolina, United States of America

City landmarks

300 Skipper Bowles Dr

Dean Smith Center

1.6 mi

Garden

North Carolina Botanical Garden

2.2 mi

100 Sumac Rd.

Southern Community Park

2200 ft

Lumina Theatres at Southern Village

2300 ft

Amusement Park

Southern Community Park Playground

2400 ft

Museums

The Carolina Basketball Museum

1.7 mi

235 Ridge Rd

Boshamer Stadium

2.1 mi

Morgan Creek Trail

Merritt's Pasture

1.1 mi

White Rock Church

4500 ft

University

University of North Carolina

2.3 mi

Farm

1870 Farm

1.7 mi

Church

The Community Church of Chapel Hill Unitarian Universalist

1.3 mi

Synagogue

Kehillah Synagogue

1.4 mi

Events

Cat's Cradle

2.0 mi

360 E Main St Suite 170

Womancraft

2.0 mi

Museums

Ackland Art Museum

2.2 mi

Clearwater Lake

1.6 mi

Planetarium

Morehead Planetarium and Science Center

2.3 mi

505C W Franklin St

Top of the Hill Distillery

1.9 mi

Carmichael Auditorium

1.8 mi

Morehead-Patterson Bell Tower

2.0 mi

Garden

Coker Arboretum

2.3 mi

Historic District

1.9 mi

Church

Newman Center

1.9 mi

Church

St. Paul A.M.E Church

2.0 mi

101 E Weaver St

Weaver Street Market

2.1 mi

309 Stadium Drive

Fetzer Field Grandstands

2.1 mi

DSI Comedy Theater

2.2 mi

Mall

Carr Mill Mall

2.1 mi

Murphey Hall

2.2 mi

Nearby

100 Sumac Rd.

Southern Community Park

1600 ft

Restaurants

Tutti Frutti Chapel Hill

1200 ft

704 Market St

Reviews and Ratings

Feedback from previous guests about their experience.

64%

liked the hotel and would stay again

Convenient location

Helpful staff

Maintenance issues

Lack of cleanliness

6.4/10

Nice

Rooms

6.2

Location

8.8

Service

5.0

Dining

9.5

Jane

United States of America, February 2025

7.2/10

My recent stay at the hotel had its ups and downs. While I loved the comfortable room and the fantastic breakfast options, I was quite disappointed with the level of service I received during my visit. The location is great for exploring nearby shops and restaurants, but the lack of housekeeping during my stay made it less enjoyable. Overall, it has potential but needs some improvements to match expectations.

Rooms

10.0

The room was very nice and included everything needed for a comfortable stay.

Service

5.0

Unfortunately, the service was lacking, with misinformation and unprofessional behavior from staff being a major issue.

Location

9.0

The hotel is conveniently located near various shops and restaurants, making it easy to explore the area.

Dining

9.0

The breakfast was a highlight with a good variety of hot and cold options, from fresh scrambled eggs to oatmeal and fruit.

Facilities

6.0

I noticed some areas of neglect, especially in the cleanliness of common facilities, which was disappointing.

Michelle

United States of America, December 2024

5.0/10

My stay at this hotel was mixed. While the location was quite convenient for my activities and the staff was incredibly helpful, I encountered some serious issues with cleanliness and maintenance that really affected my experience. The room had significant plumbing issues, and the overall condition of the facilities left much to be desired. I appreciated how conveniently located it was, but I can't overlook the lack of upkeep.

Rooms

5.0

Unfortunately, the room had several maintenance issues, including a non-functional shower knob and air conditioning problems. Overall, I would rate the room experience quite poorly.

Service

5.0

The front desk staff tried to help when I encountered problems, but their efforts didn't seem very effective given the issues I faced with my room assignments.

Location

8.0

The location was a highlight, conveniently close to the UNC campus and easily accessible to nearby amenities. This definitely offered some relief during my stay.

Dining

Facilities

5.0

The hotel seemed relatively new, but the overall lack of cleanliness and maintenance was apparent throughout the shared areas, such as the lobby.

Convenient location

Maintenance issues

Brian

United States of America, December 2024

5.8/10

I had such mixed feelings about my stay. The hotel has a good location with shops nearby, but unfortunately, the cleanliness and maintenance left a lot to be desired this time around. The staff didn't seem very professional, and I was really disappointed that there was no housekeeping during my stay, which made the experience less enjoyable overall.

Rooms

5.0

The room was not as clean as I expected; there was dirt on the rug and the bathroom floor, and the sink drain was slow.

Service

5.0

The front desk staff were not very welcoming or professional, which was surprising.

Location

9.0

The location is excellent, right by shops and restaurants, making it easy to find food and necessities.

Dining

Facilities

5.0

The hotel seemed to lack proper maintenance; the grab bar in the shower had loose covers, and I suspect overall cleanliness needs serious attention.

Henry

United States of America, September 2024

5.6/10

The hotel has a great location with nearby shops and restaurants, but my experience was disappointing this time. The cleanliness of the room needed improvement, and the service from the staff felt lacking as I encountered some unprofessional behavior. Overall, while it used to be a favorite for my stays, now it feels neglected and understaffed, making me consider other options for future visits.

Rooms

5.0

The room's cleanliness left much to be desired, with a dirty rug and a poorly functioning sink drain.

Service

5.0

Service from the desk staff was not welcoming, and I was not informed about the lack of housekeeping during my stay.

Location

9.0

The location is excellent with shops and restaurants within walking distance, which I appreciated.

Dining

Facilities

Jerry

United States of America, September 2024

8.6/10

I had a wonderful stay at the hotel with a peaceful atmosphere and attentive staff. The room was comfortable and modern, and it had everything I needed for a relaxing stay. However, a couple of staff members seemed overwhelmed, which affected the service a bit during busy times. Overall, the breakfast was exceptional, and I appreciated the cleanliness throughout the property.

Rooms

9.0

The warm, inviting room was modern and had everything I needed. The bed was just right, and the air conditioning kept the space comfortable throughout my stay.

Service

7.0

While most staff members were delightful and accommodating, I did notice that during peak times, the service quality dipped a little, especially in the breakfast area.

Location

9.0

The hotel sits conveniently near Chapel Hill and Southern Village, making it easy for me to explore the area. I enjoyed the quiet residential surroundings.

Dining

10.0

The breakfast offerings exceeded my expectations with a diverse range of options, from hot dishes to fresh fruits. I looked forward to it every morning.

Facilities

8.0

The overall facilities were well-maintained, contributing to a pleasant atmosphere. The parking area felt secure, which is always a plus.